FAQs
Designed for days in motion, CEDARATTIRE.COM keeps ordering, delivery, and returns straightforward.
What you need to know
- Accepted payments: PayPal, credit/debit cards, Stripe, Airwallex (USD).
- Taxes: shown at checkout where applicable.
- Standard handling time: 2-4 business days.
- Standard transit time: 3-7 business days.
- Standard shipping fee: $6.99 per order.
- Returns window: 30 days from delivery.
- Refund processing: 5-7 business days after items are received and inspected; funds typically appear in 5-10 business days.
- Support: [email protected]
Orders
How do I place an order and what happens after checkout?
Select your item, choose your size, add to cart, and complete checkout using one of the accepted payment methods. You will receive an order confirmation email. When your order ships, a separate email with tracking details will follow.
Which payment methods are accepted?
CEDARATTIRE.COM accepts PayPal, credit/debit cards, Stripe, and Airwallex. All transactions are processed in USD.
Are taxes included in the price?
Taxes are shown at checkout where applicable.
How do I choose the right size?
If you are unsure about sizing, email [email protected] with your usual size and fit preferences for guidance.
Shipping
What are the shipping fee, handling time, and delivery timeline?
The standard shipping fee is $6.99 per order. Orders typically have a standard handling time of 2-4 business days and a standard transit time of 3-7 business days.
How do I track my order?
Once your order ships, CEDARATTIRE.COM will email you a tracking link. You can follow the package status using that link.
Returns
What is the return window and how do I start a return?
Returns are accepted within 30 days from delivery. To start a return, email [email protected] with your order number and the item(s) you wish to return. You will receive instructions by email.
Is there a restocking fee?
No, CEDARATTIRE.COM does not charge a restocking fee.
Do you refund the original shipping fee?
The original shipping fee is refunded only when CEDARATTIRE.COM is at fault.
Refunds
When will my refund be issued?
After returned items are received and inspected, refunds are processed within 5-7 business days.
When will the refund appear on my statement?
Once processed, it typically takes 5-10 business days for the refund to appear on your statement, depending on your bank or card issuer.
How will I receive my refund?
Refunds are issued to the original payment method in USD.
Support
How can I contact support?
Email [email protected] for help with orders, sizing, shipping, returns, or refunds.
Contact
Email: [email protected]